Job Description

• Provide first response assistance to onsite employees’ computing issues
• Ensure licensing compliance
• Improve documentation of IT systems, processes, and training materials
• Audit hardware and software on workstations
• Review security vulnerability reports and investigate mitigations
• Assist in data migration to new servers
• Provide daily system and user support

Responsibilities

• Provide support for employee's computing issues
• Provide troubleshooting and support for company mobile applications
• Configure and install desktops, laptops and devices for new hires
• Perform hardware replacements as necessary
• Install, configure, test, maintain, monitor and troubleshoot workstations and related hardware / software
• Maintain security and privacy of information systems, communication lines, and equipment
• Maintain data backup and recovery
• Working knowledge of infrastructure, networking, firewalls, domains
• Excellent written and verbal communications skills
• Must be a focused self-starter and motivated to work with minimal supervision

Required Qualifications

• Actively pursuing a degree in Information Technology or related field (Computer Science, Electrical Engineering/Computer Engineering)
• Some experience with Windows environment management (Server 2008 and higher)
• Active Directory, IIS, Powershell, Microsoft Exchange, Office 2016, Windows Networking
• Some experience with Linux environment management (Debian/Ubuntu)
• Bash, Apt, Git (GitHub or GitLab), Apache/NGINX, SSH
• Some experience with Virtualization Environments (ESXi, vSphere, VirtualBox, HyperV)
• Strong communication skills, both verbal and written

Preferred Qualifications

• Troubleshooting experience with laptop, desktop, and server hardware a plus
• Understanding of Ethernet wiring, network configurations, and VLANs a plus

Experience Level

One to three years systems networking experience

Schedule

First sfhit, Monday through Friday, 40 hours per week

What's in it for you?

• Competitive hourly pay paid weekly with potential for bonuses.
• Excellent full benefits package after 30 days including medical, dental, 401k, paid holidays, PTO, and more.
• Flexible first shift hours, Monday through Friday with occasional overtime opportunities!
• Free parking, 2 paid breaks, and lunch break with onsite breakroom/kitchen.
• Safe working conditions in large, spacious building.
• Established, industry-recognized company with ongoing engineering and production processes for military and commercial business.